Customer Data Platform
Turn customer data into sales — automatically
OneTrace.pro brings website, app and CRM events into a single customer profile, builds segments and predictions, and sends the right message to the right channel on its own: email, push, SMS, Telegram, WhatsApp and Viber.
No card required: the Growth plan for up to 1,000 profiles
- interface languages
- 10
- delivery channels
- 8
- free, no card
- 14 days
How it works
- 1
Collect data
JS tracker, API, file imports, scheduled data sources and migration from Mindbox, Customer.io and Retail Rocket.
- 2
See every customer
Profiles are merged by email, phone and IDs: the history of events, orders and messages in one place.
- 3
Build audiences
Segments by events and attributes — real time, with history and exports to ad platforms.
- 4
Engage
Journeys and campaigns with A/B tests, quiet hours and frequency caps across all channels.
Everything for customer engagement — in one platform
No need to glue together a CDP, an email service, recommendations and analytics from different vendors.
Profiles and events
A single customer profile from website, app and CRM events.
Segments
Audiences by events and attributes — in real time.
Predictions
RFM, churn risk, purchase probability and revenue forecast.
Journeys
Visual scenarios: triggers, waits, branches and A/B.
Channels and campaigns
Email, push, SMS, messengers and A/B-tested campaigns.
Recommendations and widgets
Personal product picks on your site and in emails.
Analytics
Project dashboard and reports on channels, journeys and segments.
White-label
The platform under your brand and domain.
Channels
Every message checks consents, frequency caps and quiet hours; delivery statuses flow back into the profile.
- Web Push
- Telegram
- SMS
- Viber
- Webhook
- Ad platforms
Your own mail service — no third-party ESP
Emails go out from your domain: connect it with a set of CNAME records, DKIM and key rotation without your involvement, warm-up for new domains, an address suppression list and automatic pause of campaigns on complaints. You can also connect your own SMTP.
White-label for agencies and integrators
The platform under your name, colors, icon and domain. Client projects, brand journey templates and system emails from your address.
Security and access control
- Roles and custom roles limited to specific segments, journeys and integrations
- Two-factor authentication, required for the whole project if you want
- An audit log of every action, including API calls
- Personal data masking based on permissions
Transparent pricing
The price depends on the number of profiles; emails and events above the plan are not blocked but billed. Rubles or dollars, monthly, six-month or annual billing.
See pricingFAQ
How is OneTrace.pro different from an email service?
Email is just one channel. The platform collects events and profiles, computes segments and predictions, guides customers through multichannel journeys and powers product recommendations on your site and in emails.
How long does onboarding take?
The tracker takes minutes to install — there are guides for popular CMSs. Imports from files or migration from another platform run in the background. You can also order a done-for-you setup.
Can I move my data from Mindbox, Customer.io or Retail Rocket?
Yes: the built-in migration moves customers, events, consents and segments, then keeps syncing changes while you switch over.
Is there a free trial?
Yes, 14 days on the Growth plan for up to 1,000 profiles, no card required. During the trial, mail service emails go from a verified domain, up to 500 per day.
Can I run it under my own brand?
Yes, white-label is built in: your name, colors, icon and domain for your clients.
Try it on your own data
14 days free with every Growth plan feature. Or we will show you the platform on your use case.